COME AND JOIN OUR FAMILY!

EVERY DAY WITH US SHOULD BE FUN
- DON´T MONDAY IT!



One Family.
We come from different places and
bring diverse skills and perspectives. 
Together we shine as one family. One for the team.

 

THIS IS US

We are proud to be the largest multi-channel children’s clothing and products retailer in Europe! The journey began in 2006 when Marcus and Linn Tagesson decided to start selling baby fashion online. The rest is history and the group now operates under four main e-commercedomains; www.babyshop.com, www.lekmer.se, www.alexandalexa.com and www.oiidesign.se, and in addition to online, we have 11 stores in Norway and two in Sweden.

Our journey has only just begun. Want to come along?
We are constantly looking for talented people to work in our Stockholm headquarter, our state-of-the-art automated warehouse in Jönköping, our London office and in any of our retail stores in Sweden or Norway.

Take a look at our automated warehouse in Jönköping, Sweden!

OPEN POSITIONS

Job category
Location
CRM & Email Specialist

 Who are we looking for?

We are looking for a self-driven, motivated and talented CRM & Email Specialist to be a part of our Growth Team! We want your help to drive the CRM-operation, growth and success of the brands Babyshop and Lekmer.
You should be specialized particularly in E-mail marketing, have deep communication and production skills and be passionate about copy making and manifesting our brands for customers. You must be comfortable working in a fast-paced and dynamic environment.

You will work closely with the whole Sales and Marketing team to plan and execute email communication to the customers. CRM works closely with a set of cross-functional teams, such as Marketing and Data Science, to transform your own, and colleagues’, insights into great communication, driving growth every day.

Key Responsibilities:

  • With help from a creative team, take responsibility so that campaign briefs are transformed into customer engaging communication in emails and SMS.
  • Work closely with Marketing and Data Engineering to always improve the key metrics for the email and SMS channels. 
  • Constantly improve the marketing automation flows in our CRM-system

Requirements: 

  • Master copy making, in both Swedish and English
  • Master continuous production of marketing messages and tweak layout/packaging of emails based on insights and results
  • Be strong at coordinating multiple emails daily across and within the teams
  • “An eye” for design
  • A real “go and get it” attitude
  • You are a structured and organized person with an eye for details
  • Good communication skills
  • Love a fast-paced environment where change is the norm

Apply

Do you want this job? Click on "Apply" below to easily submit your application. We review applications continuously. Last day to submit your application is 2019-08-25.

About Babyshop Group

The Babyshop Group; including Babyshop.com, Lekmer.se, Alexandalexa.com and 13 physical stores in Norway and Sweden is today a leading global omni-channel retailer with a total turnover of 1 billion sek.

We are a young and fast-growing company with a high entrepreneurial spirit that are passionate about creating the best buying experience for parents under the core values Own it, Simplify, Lead Not Follow and One Family. 

It all started with the single domain Babyshop.se and two entrepreneurs in 2006

Final application date 2019-08-25
Location
Stockholm HQ
Intern Placement - Digital Fashion Marketing Designer (currently studying)

About the position 

We are looking for an Intern placement  - Digital Fashion Marketing Designer to join our marketing and creative design teams at Alex and Alexa. To qualify for the internship you must be studying, and the placement must form part of your course requirement.
 
You will create visually stunning and technically well produced marketing assets for emails, onsite and banners.
 
We also need your help with day-to-day projects within the teams, for example; 
- Design and produce attractive and on brand digital marketing assets, ensuring all
artwork produced meets the needs, requirements and brand values
 - Give input to creative meetings and sharing ideas
- Supporting the team throughout the execution of campaigns and projects
- Taking part in the preparation and creative process for seasonal fashion photoshoots
 
 During your time with us you will learn; 
- How to create digital design marketing assets for a e-commerce retailer, for a variety of
channels, including onsite, to email, to social etc.
- How to work within the design team to help produce creative content for campaigns
from brainstorms to final output
- How to integrate trade needs and statistics, into design for e-commerce
- How to work to fast pace industry deadlines and take on professional feedback based
on design standards and optimisation
 
 
Who are we looking for?
 
You should be/have; 
- Skilled in photoshop, Illustrator and InDesign
- Have a good eye for type, images and layout
- Proactive, able to take initiative and ability to work to deadlines
- A great team player
- Some creative industry experience
- Good organisational skills that support the rest of the team
- Willingness to listen to feedback and improve design standards
 
 
Apply
 
Sounds interesting? Is this you? Click on the "Apply" below to easily submit your application, please include a CV and work examples. Last day to submit your application is 2019-07-25. We review applications continuously so please apply ASAP!  

 

About Alex and Alexa

Alex and Alexa is part of the Babyshop Group, which also encompasses Babyshop, Lekmer and Oii, making it part of the largest multi-channel children’s clothing and products retailer in Europe.

AlexandAlexa.com is one of the U.K’s leading online children’s retailers. From classic and traditional clothing to playful and cutting-edge designs, Alex and Alexa carries an exciting and diverse range of international fashion and sportswear brands, alongside homewares and toys.

 
 

 

 

Final application date 2019-07-25
Location
London Office
Influencer Marketing Specialist

The Babyshop Group; including Babyshop.com, Lekmer.se, Alexandalexa.com and 13 physical stores in Norway and Sweden is today a leading global omni-channel retailer with a total turnover exceeding SEK 1 billion. We are a young company with high entrepreneurial spirit that are passionate about creating the best buying experience for parents of children 0 – 16 years old under the core values; Own it, Simplify, Lead Not Follow and One Family.

 

WHO ARE WE LOOKING FOR?
We are looking for a new Influencer Marketing Specialist – a team player with a growth mindset - to our Social Media Team of dedicated super heroes! 

We would like you to be responsible for great relationships with existing and new potential & up-coming influencers. You will create, organize, execute and follow up engaging campaigns for influencers to push offers through their channels as well as handle influencer activities for brand launches, sending out new collections and create inspiring press releases.

 

REQUIREMENTS
You are driven, self going and passionate about influencer marketing and have a genuine interest in trends and what works on Instagram. You have experience from working with influencers, social media or gifting and are an analytical person who are driven by creating and achieving great results. Fluent in Swedish and English is a must and it's great if you know another language as well. It's a plus if you have knowledge in Google Analytics, Power BI, Bitly and MS office.

 

APPLY
Are you the right person? Click on the "Apply" below to easily submit your application. We review applications continuously. Last day to submit your application is 2019-07-31.

Start: As soon as possible
Location: Our fantastic, brand new, office in central Stockholm.

 

Final application date 2019-07-31
Location
Stockholm HQ
Warehouse Manager

We are looking for a proven leader with a passion for solving problems to manage our state of the art automated fulfillment center in Jönköping and become a part of one of the fastest growing e-commerce retailers in the Nordics! Want to join?

Check in our warehouse here; https://vimeo.com/219409248

 

ABOUT THE POSITION

The Babyshop Group’s Warehouse is at the heart of our organization and here is where we make sure our customers have the best experience possible. We deliver thousands of products to 150+ countries every day and you will be responsible for leading, developing and engaging a large and diverse warehouse team of approx. 100 people, operating in this demanding and time sensitive environment. One of your main focuses will be motivating, mentoring, and coaching your team to achieve at the top of their abilities. The Warehouse Manager will also lead initiatives to attain the company’s key strategic objectives by improving existing processes, reducing inefficiencies and increasing productivity. You will for example:

  • Be responsible of team development, provide coaching/training, identify career path for the team
  • Develop team mindset, motivation and skills to make them contribute to the continuous improvement
  • Provide regular KPI reports with data and actions to measure progress against the plan objectives
  • Building and delivering productivity plans by reviewing work forecasts, determining productivity requirements, and balance labor across the warehouse
  • Proactively identifying and leading process improvement initiatives to optimize workflow

 

WHO ARE YOU?

We are looking for a person who:

  • Has a Bachelor's or master’s degree holder, or equivalent work experience
  • Has 7 years of experience in operations / logistics / supply chain management
  • Has Management experience in a manufacturing, production or distribution environment
  • Have had exposure to lean tools (problem solving, 5S, and process improvement) and who are familiar with the concept
  • Enjoy working with numbers and using data to solve problems
  • Has excellency in both Swedish and English language
  • Prior working experience in Ecommerce or FMCG industry is a plus

You have an ability to work in a fast-paced and deadline-oriented environment and truly likes that type of organization.  Furthermore, we are looking for a proactive, independent and self-motivated person who is not afraid to get his/hers hands dirty.

Start: As soon as possible
Where?
Babyshop group’s Warehouse in Torsvik, Jönköping

 

APPLY

Are you the right person? Click on "Apply" below to easily submit your application. We review applications continuously. Last day to submit your application is 2019-07-10.

 

ABOUT BABYSHOP

The Babyshop Group; including Babyshop.com, Lekmer.se, Alexandalexa.com and 13 physical stores in Norway and Sweden is today a leading global omni-channel retailer with a total turnover of 1 billion sek.

We are a young and fast growing company with high entrepreneurial spirit that are passionate about creating the best buying experience for parents under the core values Own it, Simplify, Lead Not Follow and One Family.

It all started with the single domain Babyshop.se and two entrepreneurs in 2006.

 

 

Final application date 2019-07-10
Location
Warehouse - Jönköping
Accounting Assistant

Vill du arbeta som Accounting Assistant hos oss? Ett internationellt företag med energifylld och inspirerande företagskultur!  Då kan du vara Babyshop Groups nästa stjärna!

Vi letar efter en ansvarstagande och driven Accounting Assistant som vill bli en del av vårt team. Vi erbjuder en heltidstjänst i en snabbfotad och entreprenöriell organisation.

 

OM ROLLEN
Som Accounting Assistant kommer du ha en bred roll inom och arbeta tätt tillsammans med kollegorna på vår Finansavdelning. Du kommer även att ha kontinuerlig kontakt med inköp, marknad och externa leverantörer, vilket ställer krav på god kommunikations- och prioriteringsförmåga.  Rollen innebär mycket självständigt arbete och det ingår även att vara behjälplig för övriga i teamet som idag består av åtta drivna medarbetare. Du rapporterar till Group Financial Controller och kommer vara placerad på huvudkontoret i centrala Stockholm. Arbetsuppgifterna inkluderar bland annat att:

  • Arbeta med kund- och leverantörsreskontra
  • Genomföra in- och utbetalningar
  • Genomföra bankavstämningar
  • Sköta löpande bokföring och avstämningar i samband med månadsbokslut

 

VEM ÄR DU?
Vi söker dig som är självgående, noggrann och effektiv. Du kan snabbt och prestigelöst ta till dig nya arbetsuppgifter inom olika områden och nivåer av komplexitet och har god affärsförståelse. Vi lägger stor vikt vid din personlighet och ser förutom ovan nämnda egenskaper ett personligt engagemang och kommunikativ förmåga som nyckelfaktorer för att lyckas i rollen. Vi förväntar oss att du som söker har nedan kvalifikationer uppfyllda:

  • Redovisningsekonom via YH-utbildning eller motsvarande
  • Goda till avancerade kunskaper i Excel
  • Flytande engelska i tal och skrift då engelska är vårt arbetsspråk
  • Tidigare erfarenheter från arbete på redovisningsavdelning är meriterande men ej ett krav

 

ANSÖKAN

Känns detta som något för dig? Klicka på ”Apply/Ansök” för att enkelt skicka in din ansökan.  Sista ansökningsdag är 2019-07-31. Vi går igenom urvalet löpande och kan tänkas tillsätta tjänsten innan sista ansökningsdag, så ansök så snart som möjligt! 
Start: Omgående
Omfattning:
Heltid, tillsvidare
Placering:
HQ i Stockholm, Östermalm

 

OM BABYSHOP GROUP

We are proud to be the largest multi-channel children’s clothing and products retailer in Europe! The journey began in 2006 when Marcus and Linn Tagesson decided to start selling baby fashion online. The rest is history and the group now operate under four main e commerce domains; www.babyshop.comwww.lekmer.sewww.alexandalexa.com and www.oiidesign.se, and in addition to online, we have 11 stores in Norway and two in Sweden. 

Our vision is to continue to successfully develop our omni-channel strategy through seamless integration of the group’s e-commerce and retail concepts.

Final application date 2019-07-31
Location
Stockholm HQ
Interim Group Financial Controller

Vi letar efter en grym Group Financial Controller som vill fortsätta att utveckla arbetet på Finansavdelningen tillsammans med ett fantastisk team under tiden som vår nuvarande GFC är på föräldraledighet.

Vill du arbeta i en snabbföränderlig, växande organisation med entreprenörsdriven företagskultur och vara med och leda ett ambitiöst team? Har du erfarenhet av extern rapportering? I så fall är det här rollen för dig!

 

OM ROLLEN
Som Group Financial Controller kommer du att vara en nyckelperson i arbetet med att utveckla processer, säkerställa IFRS-rapportering liksom andra regelverk. Du kommer att vara en viktig del av Finansavdelningens arbete och kommer tillsammans med åtta härliga kollegor att driva effektiviserings- och processförbättringar samt agera proaktivt för att utmana organisationen inom detta. Du kommer att rapportera till Head of Finance.

Som Group Financial Controller kommer du bland annat att:

  • Utveckla rutiner och processer
  • Coacha och utveckla ditt team på 8 medarbetare likväl som att stötta dem i det dagliga arbetet med granskningen av moms, inkomstdeklarationer och annan lagstadgad rapportering liksom att säkerställa korrekt redovisning per bolag och koncernen
  • Ansvara för att konsolidera gruppen
  • Säkerställa redovisning enligt K3/IFRS samt efterföljande av transfer pricing policy och andra regelverk för juridiska enheterna i Sverige, Norge och England
  • Driva koncernens revisionsprocess och årsredovisningsarbete
  • Skapa ad-hoc analyser och vara Head of Finance högra hand

 

VEM ÄR DU?
Du har/är;

  • En akademisk examen inom ekonomi och minst 3-5 års erfarenhet av rollen som revisor eller som Group Financial Controller
  • Självgående och proaktiv i en snabbföränderlig organisation med stark tillväxt
  • Trygg i din kompetens och har lätt att ta beslut
  • Detaljfokuserad och organiserad
  • En van rådgivare som gärna delar med dig av dina kunskaper
  • Avancerade kunskaper i Excel
  • Flytande i engelska, tal och skrift, som är koncernspråket på Babyshop
  • Meriterande om du har arbetat i NAV

 

ANSÖKAN
Känns detta som något för dig? Klicka på ”Apply/Ansök” för att enkelt skicka in din ansökan.  Vi går igenom urvalet löpande, så ansök så snart som möjligt! 
Start: Höst 2019
Omfattning:
Föräldravikariat (med möjlighet till förlängning för rätt person)
Plats:
HQ in Stockholm, Östermalm

 

OM BABYSHOP GROUP
We are proud to be the largest multi-channel children’s clothing and products retailer in Europe! The journey began in 2006 when Marcus and Linn Tagesson decided to start selling baby fashion online. The rest is history and the group now operate under four main e commerce domains; www.babyshop.comwww.lekmer.sewww.alexandalexa.com and www.oiidesign.se, and in addition to online, we have 11 stores in Norway and two in Sweden. 

Our vision is to continue to successfully develop our omni-channel strategy through seamless integration of the group’s e-commerce and retail concepts.

 

Final application date 2019-08-31
Location
Stockholm HQ
Marketing Manager - Norway

Marketing Manager Norway

Vi vil ha DEG! - an executing and highly motivated Marketing Manager to take full responsibility for the marketing actions and online sales in Norway.

As a Marketing Manager, you will be working from our HQ in Stockholm as our Norwegian customer and market expert, responsible for the overall customer experience, online sales and brand awareness . Your role is cross-functional, where you actively collaborate with your colleagues and other teams to plan, create, support and execute high quality marketing activities. You play a key role ensuring that we meet our ambitious sales targets and other KPIs in Norway.

 

Who are we looking for?

Someone who is native-speaking in Norwegian and fluent in English and who has demonstrable marketing experience - ideally including social media marketing, email marketing, paid advertisement and e-commerce. Strong knowledge and use of social media, good copywriting skills and digital content-creation experience is a requirement for you who applies for this position.

As a person you are an excellent communicator and team player who loves multi-tasking and to adjust to rapid changes. You are proactive, able to work rapidly towards tight deadlines while staying calm, have strong execution skills, a great attention to detail and an analytical mindset.

 

Responsibilities: 

  • Planning and executing of the marketing strategy and activities for the market both for ecommerce stores and the retail stores
  • Building and localize  Babyshop/Lekmer/Alexandalexa brand in Norway
  • Measuring and reporting on the performance of all digital marketing campaigns, the traffic, sales performance and forecasting sales and costs to make sure that we are inside set targets
  • Evaluation of the end-to-end customer experience across multiple channels, all customer touchpoints and from customer feedback
  • Provide market knowledge to the company management and other teams regarding the actual situation, market potential, possible risks and development ideas
  • Planning, executing, localization and supporting Web, SEO/SEM, email, social media, paid advertising and all other marketing activities and teams
  • Collaborate with internal teams and external collaborators to create and develop landing pages, produce promotional materials according to the local interest, make sure that we are adapting our trade after the local needs
  • Creating and executing joint marketing plans with vendors focusing on increase brand awareness, loyalty and sales
  • Personal responsibility for our Marketing Coordinator 

 

Application

Are you eager to work in a really fast paced organization, in an office in central Stockholm with lovely colleagues?

Please click on “Apply” below to easily submit your application! We review applications continuously.

Start: As soon as possible

Extent: Full-time

Location: Stockholm HQ, Östermalm

Do you have any questions? You can contact simo.heiskanen@babyshop.se

 

About Babyshop Group

We are proud to be the largest multi-channel children’s clothing and products retailer in Europe! The journey began in 2006 when Marcus and Linn Tagesson decided to start selling baby fashion online. The rest is history and the group now operate in eight languages under four main domains: www.babyshop.com, www.lekmer.se, www.alexandalexa.com and www.oiidesign.se. In addition to online, we have 11 stores in Norway and two in Sweden, as well as offices in Stockholm and London, and our own automated warehouse in Jönköping.

Babyshop Group have over 1 million active customers and more than 4 million site visits per month.

Our vision is to continue to successfully develop our omni-channel strategy through seamless integration of the group’s e-commerce and retail concepts.

Final application date 2019-06-27
Location
Stockholm HQ
Creative Director

Background

As a Creative Director you are responsible for the look and feel of the company’s online brands Babyshop and Lekmer. Executing it consistently across all channels (all communication on site, banners, newsletters, social channels) – by ensuring the visuals, copywriting, interactive and motion designs are on point.

You will be working closely together with our Brand Manager and the Graphics Team to set at clear goal and make sure we always work towards it.

We are looking for an experienced Creative Director with excellent leadership skills to provide our dedicated creative team with guidance and ideas to launch new, impressive projects.

The goal is to achieve the best possible result of our projects, to drive our sales and efficiently build our brands. Also make sure that everyone has a clear picture on where we are going and why. We need everyone onboard to reach a brilliant result! #One family.

 

Who are we looking for?

  • Proven experience as a Creative Director or in a similar creative role.
  • Hands-on experience in the creative process, graphic design, marketing and brand development.
  • Excellent working knowledge of software such as Photoshop, Illustrator, InDesign etc.
  • Outstanding leadership and organization skills.
  • Bachelor's degree (equivalent or higher) in advertising, fine art, design or relevant field.
  • Ability to work on and execute multiple projects at the same time.
  • Curious in nature, enthusiastic with a can-do attitude.

 

Responsibilities:

  • Implement communication guidelines and strategies in various creative projects and make sure the final result is on brand and fitting within our tone of voice and visual guidelines.
  • Direct and motivate teams of designers, illustrators, copywriters to help them use their talents effectively.
  • Lead brainstorming/creative sessions to generate ideas.
  • Design well-crafted campaigns that meet our brand’s needs.
  • Revise content and presentations, approve/reject ideas, provide feedback to the teams.
  • Monitor results of team efforts and propose actions for the future.

 

The Babyshop Group; including Babyshop.com, Lekmer.se, Alexandalexa.com and 13 physical stores in Norway and Sweden is today a leading global omni-channel retailer with a total turnover of 1 billion sek.

We are a young and fast-growing company with high entrepreneurial spirit that are passionate about creating the best buying experience for parents under the core values Own it, Simplify, Lead Not Follow and One Family.

It all started with the single domain Babyshop.se and two entrepreneurs in 2006.

Are you the right person? Click on "Apply" below to easily submit your application. We review applications continuously. Last day to submit your application is 2019-06-30.

 

Final application date 2019-06-30
Location
Stockholm HQ
Brand Manager

Background

Lego on Babyshop.com? Mini Rodini on Lekmer.se?  What is the right decision? When you are done with this one, we have another 423 decisions to make!

We are looking for a senior Brand Manager that are used to working with multiple online brand identity’s and marketing strategies and to communicate these. You are used to working with multiple projects at the same time, you enjoy working across all levels and departments of our organization and find what makes our brands unique and communicate that to the world.

You are an experienced and structured leader that like to make decisions, clear road maps and execute on them. You are curious by nature an enthusiastic person with a “YES-can-do” attitude. You report directly to our CMO.

You are fun with a bit of weirdness.

 

At Babyshop we love stretching the limits, trying new things or ways to work. There is only one rule; Have fun while doing it.

 

Who are we looking for?

  • Proven working experience as Brand Manager with at least 10 years working experience within Marketing.
  • Experience in identifying target audiences and devising effective campaigns.
  • Excellent understanding of the full marketing mix.
  • Strong analytical skills partnered with a creative mind.
  • Data-driven thinking and an affinity for numbers.
  • Outstanding communication skills.
  • Strong leadership and motivation skills
  • Trend savviness.
  • Bachelor's degree (equivalent or higher) in marketing or a related field.

 

Responsibilities:

  • Analyze brand positioning and consumer insights.
  • Shape and communicate our vision and mission.
  • Translate brand elements into action plans and go-to-market strategies.
  • Oversee all touch points internally and externally
  • Lead creative development to motivate the target audience to “take action”.
  • Establish performance specifications, cost and price parameters.
  • Monitor market trends, research consumer markets and competitor activities.
  • Oversee new and ongoing marketing and advertising activities.
  • Align the company around the brand’s direction, choices and tactics.

 

The Babyshop Group; including Babyshop.com, Lekmer.se, Alexandalexa.com and 13 physical stores in Norway and Sweden is today a leading global omni-channel retailer with a total turnover of 1 billion sek.

We are a young and fast-growing company with high entrepreneurial spirit that are passionate about creating the best buying experience for parents under the core values Own it, Simplify, Lead Not Follow and One Family.

It all started with the single domain Babyshop.se and two entrepreneurs in 2006.

Are you the right person? Click on "Apply" below to easily submit your application. We review applications continuously. Last day to submit your application is 2019-06-30.

Final application date 2019-06-30
Location
Stockholm HQ
Backend Developer - E-commerce

We are looking for a backend developer who thrives when exploring and trying out new things, who can investigate, assess and integrate new services and technologies into the Babyshop Group stack. We are looking for someone to do the first rounds of implementations, and set standards to be followed by our more junior colleagues. We are looking for someone who wants to help us become the most cutting edge e-commerce retailer in Sweden!

You will be a part of our newly formed Tech team, which means plenty of freedom as well as plenty of responsibility - you will have the chance to help us form our development culture. At Babyshop we fail fast, but excel at what we do!

ROLES AND RESPONSIBILITIES

  • Investigate options and suggest solutions to business problems
  • Help with technical analysis, requirements and scoping
  • Identify system deficiencies and recommend solutions
  • Help develop the company’s development standards, best practices, and methodologies
  • Develop and maintain our solutions and integrations
  • Maintain automated testing solutions

AN EXCELLENT CANDIDATE

  • Loves agile development, automated testing and continuous integration
  • Organized, structured and autonomous
  • Attention to detail
  • Team player with a clear communication style
  • Thriving with change in a fast-paced young environment
  • A couple of years, or more, experience of backend development
  • Good knowledge in one of our chosen technologies, enthusiastic about learning more. Node, Java and Python.
  • Experience with and interest in working with cloud-native architecture and methodologies, microservices, serverless, etc.
  • Good knowledge in HTTP, REST, JSON, SQL-databases, and GIT
  • Good knowledge in HTTP, REST and JSON
  • Good knowledge in GIT
  • Experience with AWS, E-commerce, Warehouse management and frontend development

Sounds interesting? Please click on “Apply” below to easily submit your application! We review applications continuously.

Start: As soon as possible

Extent: Full-time

Location: Stockholm HQ, Östermalm

Do you have any questions? Ask us at developer@babyshop.se

ABOUT BABYSHOP GROUP

We are proud to be the largest multi-channel children’s clothing and products retailer in Europe! The journey began in 2006 when Marcus and Linn Tagesson decided to start selling baby fashion online. The rest is history and the group now operate in eight languages under four main domains: www.babyshop.com, www.lekmer.se, www.alexandalexa.com and www.oiidesign.se. In addition to online, we have 11 stores in Norway and two in Sweden, as well as offices in Stockholm and London, and our own automated warehouse in Jönköping.

Babyshop Group have over 1 million active customers and more than 4 million site visits per month.

Our vision is to continue to successfully develop our omni-channel strategy through seamless integration of the group’s e-commerce and retail concepts.

Final application date 2019-06-30
Location
Stockholm HQ
Nu söker vi dig som har en kommande praktikperiod!

The Babyshop Group söker nu DIG som har en kommande praktikperiod och vill vara en del av ett ungt snabbväxande bolag i sann entreprenörsanda.

Vår ambition och framförallt passion, är att skapa den bästa köpupplevelsen för föräldrar till barn mellan 0-16 år och oavsett vilket team du praktiserar hos tror vi att The Babyshop Group är det perfekta första steget ut i arbetslivet. Gillar du ett högt tempo och en vardag där ingen dag är den andre lik är detta rätt ställe för dig!

Fyll i nedanstående formulär så återkopplar vi till dig så snart som möjligt.

https://docs.google.com/forms/d/e/1FAIpQLSfqte7FgKSDGOp057I2SnRHCjffDIiD8giBuXjx38xrAlLhpQ/viewform?usp=pp_url

 

ABOUT BABYSHOP GROUP. The Babyshop Group; including Babyshop.com, Lekmer.se, Alexandalexa.com and 13 physical stores in Norway and Sweden is today a leading global omni-channel retailer with a total turnover exceeding SEK 1 billion.

We are a young company with high entrepreneurial spirit that are passionate about creating the best buying experience for parents of children 0 – 16 years old under the core values; Own it, Simplify, Lead Not Follow and One Family.

Final application date 2019-12-31
Location
Stockholm HQ
Head of Customer Service

The Babyshop Group; including Babyshop.com, Lekmer.se, Alexandalexa.com and 13 physical stores in Norway and Sweden is today a leading global omni-channel retailer with a total turnover exceeding SEK 1 billion. We are a young company with high entrepreneurial spirit that are passionate about creating the best buying experience for parents of children 0 – 16 years old under the core values; Own it, Simplify, Lead Not Follow and One Family.

 

Who are we looking for?

Come help us bring our customer service to the next level. As Head of Customer Service, you will be responsible for delivering WOW service across all channels; social, phone, email, chat (25 colleuges in 6 different languages). We are looking for someone that can lead, inspire and develop a diverse team and culture, with passionate leadership and the ability to communicate and drive a high level of employee engagement.

We are a fast-growing company with global presence that wants to be where our customers are. You will drive customer loyalty and engagement through outstanding service, product knowledge and continuously challenge status-quos, test new strategies and tools to maximize customer experience.

You need the ability to Establish and maintain strong working relationships with cross-functional stakeholders throughout the organization. Additionally, you should have the ability to leverage data to drive performance and process improvements.

The position is based in our warehouse in Torsvik, Jönköping, one of Europe’s most modern e-commerce facilities. Applicants that can commute on a weekly basis can be considered.

 

Requirements and Qualifications:

  • 10+ years working experience, preferably in a customer facing role within the digital space.
  • Experience in leading, develop, engage and empower teams in a high growth environment.
  • Proven success driving and leading a high performing Operations - continuous improvements customer happiness, cost efficiency projects.
  • Should have technological acumen and curiosity to drive improvements through technology
  • Experience in cost management, budget setting, call forecasting and KPI management
  • Good problem-solving, analytical and Excel skills
  • Excellent interpersonal, written and oral communications (Eng & Swe) and organizational skills

 

Have a look inside our lovely warehouse

https://vimeo.com/219409248

 

Sounds interesting? Are you the one who can deliver WOW service for our customers and lead and lift our fantastic team, click apply now! Last day to submit your application is 2019-06-30. We review applications continuously so please apply ASAP! 

 

Final application date 2019-07-31
Location
Warehouse - Jönköping

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