COME AND JOIN OUR FAMILY!

To qualify for the internship you must be studying, and the placement must form part of your course requirement.

We are looking for a driven, structured and detail oriented intern for our photo studio. Becoming a part of the Babyshop Photo Studio will make you a valuable part of our team. You will learn what it takes to run the business and have fun while doing it!

You will be publishing photos, creating product descriptions and really getting to know the whole process from inbounded goods to seeing the finished product on site. We will offer you to collaborate with and understand the different parts within the Photo Studio. This will give you a chance to learn from some of the best people in the childrens fashion e-commerce industry.

Your tasks

• Get an insight into the day-to-day work as a web publisher
• Close collaboration with the buying and marketing team 
• Make sure products get launched and published on time
• Re-naming the photos and get an understanding in the different parts of the process
• Creating product descriptions using our text-tool
• Categorizations - get an understanding of how the product categories work on our different platforms 

Your Skills

• Experience from the fashion retail industry and/ or related education within merchandising, e-commerce, fashion, buying or marketing
• You are a teamplayer, easy going,  service-minded and have great communication skills
• Fluent in English, written and spoken

If you recognize yourself in the above, we would love for you to apply! 

Start date: Spring 2022

Application deadline: Running applications

Location: Jönköping, Sweden

If you have any questions regarding the internship, contact almedina.kovacevic@babyshop.se

Babyshop Group is looking for a data driven Systems and report specialist who will join our Customer Service team in Jönköping. If you are a tech savvy team player who loves statistics and data analytics, this might be the right challenge for you. 

About the role: 

In the role as a Systems and report specialist within Customer Service, you will work with maintenance of all respective systems, implementation of new features, and have ownership of user accounts, equipment, reports and dashboards needed to facilitate a seamless workflow. You will be the super user for all systems that our Customer Service utilizes in their daily operations, while actively finding, assessing and recommending new features to improve the team’s performance. 

Requirements:

• You have proven experience in working with superuser / back office tasks and responsibilities
• You have a good understanding of cloud technologies and BI platforms 
• You have basic HTML, CSS, JavaScript coding skills and experience
• You are great with crunching data in Excel 
• You have no issues working cross functionally, with short deadlines and under high-pressure circumstances
• You are pragmatic in how you approach problems, understanding it starts with fully grasping the problem and ends with engineering the solution, not the other way around.
• You are interested in keeping up to date with scientific advancements, are not afraid of trying out new tools or technologies and have an aspiration to continuously develop
• You are a dependable professional who understands the importance of a well-functioning technical infrastructure 
• You are a strong English communicator, both written and spoken

Start: As soon as possible

Extent: 40h/week, Permanent employment with six months’ probation period

Location: Jönköping, Norra Stigamovägen 4 

WHAT’S IN IT FOR YOU? 

We are a diverse group of likeable, youthful (in age or spirit) people from all over the world that simply love what we do and have a lot of fun. At our workplace, characterized by the belief and values “Lead not follow, Own it, Simplify and One family”, you will collaborate with talented and passionate colleagues across the company. These colleagues are a blend of Digital Marketing, Graphics, Logistics & Robot Automatization, IT, Operation, Growth, Finance, Customer Service, BI, Buying (inc proprietary brands), People/Culture, Photo/Copy, Brand marketing (inc social media team). We are endeavouring real-world practitioner experience across a range of disciplines, collaborating with experts in other spaces. 

Are we a good match?

The position is based in our Jönköping and you report to the Customer Service Manager. Sounds interesting? Please click on the “Apply” below to submit your application! The last day to submit is 2022-02-11. We review applications continuously but will stop once we found our perfect match - so don't wait too long!

Babyshop Group letar just nu efter nya kollegor som kan erbjuda service i världsklass till våra kunder på alla marknader och storefronts. Låter detta som något för dig?

Ansvarsområden:

Som kundservicemedarbetare på Babyshop Group kommer du att hantera och lösa kundärenden genom att kommunicera direkt med våra kunder via mail, telefon och chatt. Utöver att se till att våra kunder får hjälp med sina frågor på ett effektivt och professionellt sätt är du också delaktig i att upprätthålla Babyshop Groups värderingar och "tone of voice".

I rollen som kundservicemedarbetare kommer du möta våra kunder på våra fem företag:

Babyshop, Alex and Alexa, Melijoe, Lekmer samt Oii Design.

Om dig:

Vi söker för tillfället flera flerspråkiga kundservicemedarbetare med ambitionen att ge våra kunder bästa möjliga service- och shoppingupplevelse.

Krav

• Svenska - Flytande i både tal och skrift
• Engelska - Flytande i både tal och skrift
• God datakunskap, då vi arbetar i ett högt tempo bör du vara snabb på att skriva på datorn
• Det är viktigt att du är intresserad av service likväl som försäljning och att du förstår värdet av att vara duktig på båda dessa områden
• Du trivs med att jobba i ett högt tempo, samt att leverera enligt tydliga uppsatta mål.

Den perfekta kandidaten för denna tjänst är en motiverad lagspelare som är driven och vill leverera goda resultat. Du är som person engagerad och har en stor förståelse för att det är de små detaljerna som gör den stora skillnaden.

Meriterande

• Flytande i ytterligare ett nordiskt språk och/eller franska
• Tidigare arbete inom kundservice

Vi erbjuder ett jobb på en rolig, multikulturell och kreativ arbetsplats med ambitiösa kollegor som alla jobbar mot samma mål. Vi är ett snabbt växande företag med snabba förändringar och du kommer ha möjlighet att vara med och påverka förbättringar och utveckling av företaget.

Tjänsten är en tillsvidareanställning på 50%, med sex månaders provanställning.

Klicka på ”Ansök” för att skicka in din ansökan, sista ansökningsdatum är 11 februari. Vi ser över ansökningar löpande, så skicka in din ansökan redan idag!

Låter detta intressant och du vill veta mer?

Kontakta då:

Terese Holm, Customer Service Manager- Nordics, terese.holm@babyshop.se

eller,

Mariana Primorac, Customer Service Manager-International, mariana.primorac@babyshop.se

Babyshop Group letar just nu efter nya kollegor som kan erbjuda service i världsklass till våra kunder på alla marknader och storefronts. Låter detta som något för dig?

Ansvarsområden:

Som kundservicemedarbetare på Babyshop Group kommer du att hantera och lösa kundärenden genom att kommunicera direkt med våra kunder via mail, telefon och chatt. Utöver att se till att våra kunder får hjälp med sina frågor på ett effektivt och professionellt sätt är du också delaktig i att upprätthålla Babyshop Groups värderingar och "tone of voice".

I rollen som kundservicemedarbetare kommer du möta våra kunder på våra fem företag:

Babyshop, Alex and Alexa, Melijoe, Lekmer samt Oii Design.

Om dig:

Vi söker för tillfället flera flerspråkiga kundservicemedarbetare med ambitionen att ge våra kunder bästa möjliga service- och shoppingupplevelse.

Krav

• Svenska - Flytande i både tal och skrift
• Engelska - Flytande i både tal och skrift
• God datakunskap, då vi arbetar i ett högt tempo bör du vara snabb på att skriva på datorn
• Det är viktigt att du är intresserad av service likväl som försäljning och att du förstår värdet av att vara duktig på båda dessa områden
• Du trivs med att jobba i ett högt tempo, samt att leverera enligt tydliga uppsatta mål.

Den perfekta kandidaten för denna tjänst är en motiverad lagspelare som är driven och vill leverera goda resultat. Du är som person engagerad och har en stor förståelse för att det är de små detaljerna som gör den stora skillnaden.

Meriterande

• Flytande i ytterligare ett nordiskt språk och/eller franska
• Tidigare arbete inom kundservice

Vi erbjuder ett jobb på en rolig, multikulturell och kreativ arbetsplats med ambitiösa kollegor som alla jobbar mot samma mål. Vi är ett snabbt växande företag med snabba förändringar och du kommer ha möjlighet att vara med och påverka förbättringar och utveckling av företaget.

Tjänsten är en tillsvidareanställning på heltid, med sex månaders provanställning.

Klicka på ”Ansök” för att skicka in din ansökan, sista ansökningsdatum är 11 februari. Vi ser över ansökningar löpande, så skicka in din ansökan redan idag!

Låter detta intressant och du vill veta mer?

Kontakta då:

Terese Holm, Customer Service Manager- Nordics, terese.holm@babyshop.se

eller,

Mariana Primorac, Customer Service Manager-International, mariana.primorac@babyshop.se

Er dette muligheten du har ventet på? Til vår fantastiske  butikk på Tvedtsenteret søker vi etter en smilende, energisk og engasjert selger i ca 30% stilling.

Som selger i Babyshop har du en viktig rolle i butikken, du er butikkens ansikt utad og din viktigste oppgave er å sikre en optimal kundeopplevelse. Det skal ikke være tvil - Babyshop Stavanger "er stedet du drar" når du trenger hjelp, veiledning og tips i ditt neste kjøp, til barnet. 

Vi søker deg som:

• Setter kunden i fokus! 
• Tar initiativ og viser engasjement 
• Er strukturert, ryddig og liker å jobbe i høyt tempo
• Er smilende og imøtekommende
• Erfaring fra butikk er ett pluss men ikke ett krav
• Er en teambuilder
• Over 18år

Team Babyshop kan tilby følgende:

• God opplæring i våre produkter 
• Engasjerte og hyggelige kolleger
• Varierte og spennende dager 
• Oppfølging og mulighet for personlig utvikling

Vi tilbyr et inspirerende og inkluderende arbeidsmiljø i en hektisk butikk! 

Vil du bli en del av Babyshop familien?

Søk nå! Vi ansetter fortløpende.

The Babyshop Group is a global premium and luxury retailer of children's clothing and products to the modern family. The unique retail concept was developed in 2006 when the Swedish entrepreneurial couple Linn and Marcus Tagesson set up the business. Today, the Babyshop Group is a leading player with a global footprint and +62 million website visitors annually and 1 million retail customers per year with customers across 170 countries.

The Group presides over an exclusive portfolio that consists of the e-commerce websites Babyshop.com, Alexandalexa.com, Lekmer.se, Oiidesign.se and Melijoe.com along with 10 physical stores in Norway and Sweden. We are a leading global omnichannel retailer with a total turnover of 120 million Euro.

Under this umbrella, the Group offers more than 500 prestige brands along with a number of proprietary brands like e.g. Kuling, STOY and a Happy Brand. 

About the position

In the role as a Paid Media Specialist, you will be responsible for driving Babyshop's growth and customer acquisition. You’ll be working within the Growth Team, reporting to the Paid Team Lead. 

Key Responsibilities:

• Managing digital marketing campaigns (focusing on Paid Social and Paid Search), spanning multiple markets, languages, and networks, from conception to execution – across an exciting portfolio of different brands
• Work with a team of developers, analysts and data scientists to automate marketing processes to scale up our campaigns through a data-driven approach.
• You will adopt a continual ‘test and learn’ approach to all digital marketing activities and execute a rigorous A/B testing agenda to enhance campaign effectiveness
• Defining and delivering strategies to achieve our traffic, revenue and profitability targets across channels
• Planning, execution, and analysis of acquisition across channels end to end (briefs, creative design, targeting, media buy, testing, tracking set-up, scheduling, etc.) in line with local brand campaigns and promotions
• Work with our Data Science team to measure the profitability and impact of each campaign, and develop ways to scale.

Requirements:

• Excellent numerical and analysis skills
• Demonstrable track record of success managing SEM and Paid Social 
• Proven track record of executing A/B tests, optimizing campaigns and translating data into insights
• Good working knowledge of social media channels (FB, Twitter, Instagram, Pinterest)
• Good creative eye and ability to prepare creative briefs, (including copy would be a plus)
• Comfortable in producing excel/sheets reports and formulas
• Thrives in fast-paced e-commerce or tech start-up environment and can adapt quickly to shifting priorities
• Advanced Google Analytics knowledge

What's in it for you? 

We are a diverse group of likeable, youthful (in age or spirit) people from all over the world that simply love what we do and has a lot of fun. At our workplace, characterized by the belief and values “Lead not follow, Own it, Simplify and One family”, you will collaborate with talented and passionate colleagues across the company. These colleagues are a blend of Digital Marketing, Graphics, Logistics & Robot Automatization, IT, Operation, Growth, Finance, Customer Service, BI, Buying (inc proprietary brands), People/Culture, Photo/Copy, Brand marketing (inc social media team). We are endeavoring real-world practitioner experience across a range of disciplines, collaborating with experts in other spaces. 

Are we a good match?

So, do the above resonate with your passion and ambition? Are you inspired by the thought of impacting families across the globe in a positive way? Do you want an opportunity to apply your expertise in a context where you truly contribute to our family context? If so, then we would love to hear from you. Click "Apply" to easily submit your application and do so before 20/2 2022. We review applications continuously and the position might be filled before the end date of the recruitment – so send in your application today!

Babyshop's photo studio is looking for a new photo admin to join our dedicated creative team in Jönköping. 

We are looking for a new photo admin to support us with, preparing, steaming, solving issues with the products and picking/putting back our products to Autostore. 

Role & Responsibilities

You will be a part of the studio which includes a studio manager, photographers, web publishers and copywriters. You will be supporting the Studio with different tasks regarding picking, unpacking products, steaming and preparing clothes and assembling toys/travel items for photography. 

You are a problem solver and have experience from working in a warehouse prior to this or as an admin in a photo studio. You enjoy working in a high pace environment. 

Our company's internal language is English so we expect you to have exceptional communication and written skills in English. Swedish is meritorious but not a must. We see that your understanding of fashion and trends is good. In addition, you and your colleagues will be responsible for maintaining and cultivating the company's style guideline for packshots photography. 

You must be able to work on site at our warehouse in Stigamo, Jönköping.

Your Profile/Personality

- As a photo admin, you should have a good grasp of the creative process and be able to put yourself in the position of the customer and their needs. 

- Your work should be crafted to perfection and you should be open to taking orders. 

- You understand that the details make the difference. As a person, you need to be a great teamplayer, be decisive and kind, able to adapt to changes, and be passionate about what you do.

- You are comfortable receiving feedback, following guidelines and meeting daily goals.

- We see that you have experience in administration and knowledge or/and experience from the fashion industry.

- A background in the children's clothing sector is of great advantage.

Our Offer

The position is a full time position. Our working hours are Monday to Friday between 07.00 and 16.00. The start date is as soon as possible.

What's in it for you? 

We are a diverse group of likeable, youthful (in age or spirit) people from all over the world that simply love what we do and have a lot of fun. At our workplace, characterized by the belief and values “Lead not follow, Own it, Simplify and One family”, you will collaborate with talented and passionate colleagues across the company. These colleagues are a blend of Digital Marketing, Graphics, Logistics & Robot Automatization, IT, Operation, Growth, Finance, Customer Service, BI, Buying (inc proprietary brands), People/Culture, Photo/Copy, Brand marketing (inc social media team). We are endeavoring real-world practitioner experience across a range of disciplines, collaborating with experts in other spaces. 

Are we a good match?

So, do the above resonate with your passion and ambition? Are you inspired by the thought of impacting families across the globe in a positive way? Do you want an opportunity to apply your expertise in a context where you truly contribute to our family context? If so then we’d love to hear from you. Click "Apply" to easily submit your application, and do so before 31st of January 2022. We review applications continuously.

The Babyshop Group is a global premium and luxury retailer of children's clothing and products to the modern family. The unique retail concept was developed in 2006 when the Swedish entrepreneurial couple Linn and Marcus Tagesson set up the business. Today, the Babyshop Group is a leading player with a global footprint and +62 million website visitors annually and 1 million retail customers per year with customers across 170 countries. 

The Group presides over an exclusive portfolio that consists of the e-commerce websites Babyshop.com, Alexandalexa.com, Lekmer.se, Oiidesign.se and Melijoe.com along with 10 physical stores in Norway and Sweden. We are a leading global omnichannel retailer with a total turnover of 120 million Euro.

Under this umbrella, the Group offers more than 500 prestige brands along with a number of proprietary brands like e.g. Kuling, STOY and a Happy Brand. 

What You’ll Do

• Take ownership of the Alex & Alexa CRM strategy
• Define target audiences and develop corresponding communication strategies across multiple channels.
• Develop and execute on a weekly email communication plan based on seasonality and trends.
• Identify and apply best practices to measure, analyze, test and determine new opportunities and provide recommendations for improved customer experience. 
• Optimize performance through A/B testing and partner with performance marketing to deliver results and make program improvements.
• Work collaboratively across the organization to develop, execute and optimize a program that promotes customer loyalty and retention.
• Develop lifecycle roadmap and deliver actionable insights that contribute to business growth and KPI goals.
• Map customer journeys across full lifecycle, defining multi-channel touchpoints, highlighting areas of friction, and identifying engagement and conversion opportunities.

Who You Are

• Strong communicator – you are able to keep other teams updated on the status of cross-functional projects, you work well with multiple stakeholders, and like giving and receiving constructive feedback
• Data-savvy– you enjoy looking at complex data sets to tell a cohesive and unbiased story, you enjoy tracking the efficacy of omni-channel journeys and have a passion for driving results
• Detail oriented – you are prepared to get in the weeds to ensure emails and journeys are properly QA’d before deployment
• Thought leader – you are up to date in latest email and CRM technologies and desire to always be a student of marketing
• A self-starter with strong organization skills, is collaborative with team members, and has strong interpersonal skills
• Inclusive- Experience working with groups across difference in respectful and equitable ways
  

Experience You Bring

• 3+ years managing Lifecycle Marketing in-house or at an agency
• 3+ years in a retail, Direct to Consumer, or agency environment
• Familiarity in Emarsys, Voyado, or other leading ESPs (Emarsys preferred)
• Strong attention to detail required to QA emails and deploy emails effectively
• Ability to manage multiple projects end-to-end to meet objectives and deadlines
• Strong Excel skills; basic knowledge of HTML and dynamic elements in email
• Experience with web analytic software such as Adobe Analytics, Google Analytics and UTM tracking codes
• BA/BS degree or equivalent experience
• Familiarity with principles of online and email marketing

What's in it for you? 

We are a diverse group of likeable, youthful (in age or spirit) people from all over the world that simply love what we do and has a lot of fun. At our workplace, characterized by the belief and values “Lead not follow, Own it, Simplify and One family”, you will collaborate with talented and passionate colleagues across the company. These colleagues are a blend of Digital Marketing, Graphics, Logistics & Robot Automatization, IT, Operation, Growth, Finance, Customer Service, BI, Buying (inc proprietary brands), People/Culture, Photo/Copy, Brand marketing (inc social media team). We are endeavoring real-world practitioner experience across a range of disciplines, collaborating with experts in other spaces. 

Are we a good match?

So, do the above resonate with your passion and ambition? Are you inspired by the thought of impacting families across the globe in a positive way? Do you want an opportunity to apply your expertise in a context where you truly contribute to our family context? If so, then we would love to hear from you. Click "Apply" to easily submit your application and do so before 16/7 2021. We review applications continuously and the position might be filled before the end date of the recruitment – so send in your application today!