COME AND JOIN OUR FAMILY!

The Babyshop Group; including Babyshop.com, Lekmer.se, Alexandalexa.com and 13 physical stores in Norway and Sweden is today a leading global omni-channel retailer with a total turnover exceeding SEK 1 billion. We are a young company with high entrepreneurial spirit that are passionate about creating the best buying experience for parents of children 0 – 16 years old under the core values; Own it, Simplify, Lead Not Follow and One Family.

Who are we looking for?

Come help us bring our customer service to the next level. As Head of Customer Care, you will be responsible for delivering WOW service across all channels (social, phone, email, chat) in 6 different languages. We are looking for someone that can lead, inspire and develop a diverse team and culture, with passionate leadership and the ability to communicate and drive a high level of employee engagement.

We are a fast-growing company with global presence that wants to be where our customers are. You will drive customer loyalty and engagement through outstanding service, product knowledge and continuously challenge status-quos, test new strategies and tools to maximize customer experience.

You need the ability to Establish and maintain strong working relationships with cross-functional stakeholders throughout the organization. Additionally, you should have the ability to leverage data to drive performance and process improvements.

The position is based in our warehouse in Torsvik, Jönköping, one of Europe’s most modern e-commerce facilities. Applicants that can commute on a weekly basis can be considered.

Requirements and Qualifications:

• 10+ years working experience, preferably in a customer facing role within the digital space.
• Experience in leading, develop, engage and empower teams in a high growth environment.
• Proven success driving and leading a high performing Operations - continuous improvements customer happiness, cost efficiency projects.
• Should have technological acumen and curiosity to drive improvements through technology
• Experience in cost management, budget setting, call forecasting and KPI management
• Good problem-solving, analytical and Excel skills
• Excellent interpersonal, written and oral communications (Eng & Swe) and organizational skills

Have a look inside our lovely warehouse

https://vimeo.com/219409248

Sounds interesting? Are you the one who can deliver WOW service for our customers and lead and lift our fantastic team, click apply now! Last day to submit your application is 2018-12-24. We review applications continuously so please apply ASAP! 

Ønsker du å være en del av familien vår?

Babyshop Bryn søker nå en fremoverlent og erfaren butikkleder som gjenkjenner og etterlever Babyshop-konsernets verdier: Lead not follow, Own it, Simplify og One family.

 Babyshop Group er et av Europas største og raskest voksende omni-kanalselskaper i barne- og baby produkter. Vi er tilgjengelige for våre kunder over hele verden på nettet, samt gjennom 2 butikker i Sverige og 11 butikker i Norge (Oslo, Stavanger, Trondheim og Bergen). Vi når kundene våre gjennom Babyshop, Lekmer, Alex & Alexa og Oiidesign.

 Arbeidsoppgaver vil være:

• Daglig drift av butikken med budsjett- og personalansvar, produktopplæring, kampanjeoppfølging samt fokus på vareflyt og varelager.
• Utvikle/coache medarbeidere i salg, oppfølging av salgsmål, budsjett og lønnsomme bemanningsplaner.
• Din hverdag vil være hektisk og preges av mange baller i luften, med stort fokus på salg, kundebehandling og vareeksponering mm.
• Å skape fantastiske kundeopplevelser og gode salgstall, sikre et godt salgsteam og en ren og ryddig butikk - hvor kunden alltid står i fokus.

Ønskede kvalifikasjoner:

• Du har fokus på løsninger framfor hindringer.
• Du har ledererfaring fra butikk/varehandel, gjerne fra samme bransje.
• Du er analytisk og tar beslutninger basert på fakta fremfor følelser
• Du har stor arbeidskapasitet, er resultatorientert, selvstendig og pålitelig.
• Du er en blid og glad vinnertype, som liker å inkludere, har glimt i øyet og gode sosiale ferdigheter.
• Du har et sterkt ønske om å bygge et vinnerteam sammen med dine selgere, og sette Babyshop Bryn på kartet!

Vi tilbyr et inspirerende arbeidsmiljø i en hektisk butikk! Vil du bli en del av familien? Søk nå!

Mission; best social media e-tailer in the world! 

We are looking for a senior Global Social Media Director with e-tail experience that will lead and develop our social media channels and strategies for the Babyshop Groups sites.

You will play a very important role within our fast-growing marketing team. In this role, you will have the ownership of the growth of social media channels for Babyshop Group brands including Babyshop.com and Lekmer.se.

How do we expand faster and where do we meet our customers? What channels for what country are relevant for us?

We would like you to be extremely data- and commercially driven, you ground your decisions in data and the analysis of performance. You are a confident leader and love trying new things. You have a proven Social Media work experience, you are commercially focused and passionate about Digital Marketing, ecommerce and you are able to effectively develop strategies and follow them. 

Location: Our fantastic, brand new office on Skeppargatan, central Stockholm.

Key Responsibilities:

• Responsible for forecasting sales and preparing media budgets
• Defining and delivering strategies to achieve our growth targets – reach, revenue and traffic.
• Planning, execution and analysis of current and NEW social channels globally
• Work, develop, grow and also challenge your social media team
• Make sure our social media strategy is inside our brand strategies for the different channels/sites.
• Personnel Responsibility

Requirements:

• 8+ years working experience within marketing, preferably Social
• Proven track record of successfully managing Social Media channels for e-commerce brands globally.
• Proven leadership skills and successfully leading a team
• Experience from a fast-paced ecommerce, tech or start-up environment
• Ability to translate your analytical insights into creative briefs and/or point at creative examples that generate the results wanted.
• Excellent numerical skills; advanced Excel and Google Analytics
• Good negotiation skills with new and existing key partners.

Our Digital team motto

If you don’t fail, you’re not risking enough

Done is better than perfect

Have fun

Are you the right person? Click on the "Apply" below to easily submit your application. We review applications continuously. Last day to submit your application is 2018-12-30.

Good Morning and Welcome to Babyshop Group!

We are looking for a happy, problem solving and enthusiastic receptionist, for part time work at Babyshop Groups HQ in our brand new office at Skeppargatan, central Stockholm.

You will play an important role with being the “face of the company” for our staff and visitors. We want YOU– a flexible doer who takes own iniatives, like changes and have good technical skills. You are not prestigious, and you always want to help out when needed regardless of the duties.

You will be working alone and therefore be fully responsible for the reception (we are about 100 employees in the building).

We would like you to own the routines and processes and always strive to find better ways of doing things.

Responsibilities:

• Happily, welcome guests and staff
• Book meeting rooms, deliveries, tickets
• Sometimes prepare lunches and fika
• Taking care of all incoming mail
• Make sure reception and conference rooms always looks fantastic!
• Be responsible of the cleaning company and other services and equipment’s concerning the office (negotiation with new and existing office partners is a plus).

Requirements:

• Social Skills
• Excellent English skills, good understanding of Swedish
• Experience from a fast-paced environment
• Organized
• Doer
• Drivers Licence

Babyshop group is the largest multi-channel children’s clothing and products retailer in Europe. Operating four retail brands - Babyshop.com, Alexandalexa.com, Lekmer.se and Oii.com - we sell kids fashion, toys and baby products world wide.

Are you the right person? Click on the "Apply" below to easily submit your application. We review applications continuously. Last day to submit your application is 2018-12-30.

“University studies are great for building a foundation of knowledge to help you in your future career but nothing beats hands-on, real life experience at a successful fast-growing start-up! We are looking for our next rising star in our successful Business Analyst internship programme. Sound interesting, keep reading to learn more!”

ABOUT THE POSITION As a Business Analyst intern you will work with developing analyses and reporting tools with the goal of extracting actionable insights which can help the company continue on its strong growth path. 

The role is a part of the Financial Planning & Analysis (“FP&A”) team which today consists of five team members.

Responsibilities will include but are not limited to:

• Support the managers within the FP&A team in analysis of sales, pricing, inventory and cost trends
• Customizing reports in our Business Intelligence tools to support the Buying and Marketing team
• Ad hoc business development projects

Babyshop Group’s internship programme has a history of providing tangible real life experience which has been valued both by our interns and by the job market. Many of our interns have taken on full-time roles within the Babyshop Group after their graduation from university. While we are also proud of the role we have played in helping develop out interns who have landed with top tier tech and consulting firms. 

WHO ARE YOU? Our newest intern in our rock star FP&A team should be self-driven, analytical and solution oriented. Your strengths should include being detail oriented and inquisitive by nature.

Keys factors in thriving in this role include having the ability to take a data informed approach to your work while also being able to think on the move and feel comfortable in working with both structured and open-ended projects.

If you have an entrepreneurial spirit, strong data analysis skills, and excel in communicating complex issues in a simple way, this role may be your dream job.

We want you to have;

• A Bachelor’s degree in Finance, Economics or Engineering
• Advanced Excel skills are a requirement.
• Effective communication skills in English is a must as English is our business language.

Start: January/February 2019 but we are also looking for Summer 2019 interns Extent: Part-time - 24 hours/week on average for a minimum of four months Where? HQ in Stockholm, Östermalm Contact person: Erik Pettersson

APPLICATION Sounds interesting? Please click on "Apply" below to easily submit your application. We review applications continuously so please apply ASAP! 

ABOUT BABYSHOP GROUP We are proud to be the largest multi-channel children’s clothing and products retailer in Europe! The journey began in 2006 when Marcus and Linn Tagesson decided to start selling baby fashion online. The rest is history and the group now operate in eight languages under four main domains: www.babyshop.com, www.lekmer.se, www.alexandalexa.com and www.oiidesign.se. In addition to online, we have 11 stores in Norway and two in Sweden, as well as offices in Stockholm and London, and our own automated warehouse in Jönköping.

The Babyshop Group have over 1 million active customers and more than 4 million site visits per month. Our vision is to continue to successfully develop our omni-channel strategy through seamless integration of the group’s e-commerce and retail concepts.

Vi letar efter en ansvarstagande och driven ekonomistudent som vill bli en del av accounting teamet på ett av Sveriges största och snabbast växande omni-kanalföretag. Vi erbjuder ett internship på deltid i ett ambitiöst team i en snabbfotad och entreprenöriell organisation.

ARBETSBESKRIVNING OCH ARBETSUPPGIFTER Som intern i vårt accounting team kommer du att vara delaktig i några av nyckelprocesserna inom gruppens finansfunktion, vilket innebär ett omväxlande arbete.

Dina huvudsakliga arbetsuppgifter kommer att vara inom följande områden:

• Accounts Payable
• Accounts Receivable
• Bokslutsrelaterade uppgifter
• Extern rapportering

Upplägget möjliggör flexibla arbetstider, men förväntan är att finnas tillgänglig under mer intensiva perioder och när behov finns.

Accounting teamet består idag av tio kompetenta och drivna medarbetare där du kommer att få arbeta tillsammans med och supportera alla i teamet, vilket möjliggör en brant inlärningskurva. För rätt person finns goda möjligheter till långsiktig utveckling inom teamet.

VEM ÄR DU? Vi söker dig som är självgående, noggrann och effektiv. Du är nyfiken och lösningsorienterad och har förutom ett brinnande intresse för redovisning och finans en god affärsförståelse. Du kan snabbt och prestigelöst ta till dig nya arbetsuppgifter inom olika områden och nivåer av komplexitet. Vi lägger stor vikt vid din personlighet och ser förutom ovan nämnda egenskaper ett personligt engagemang och kommunikativ förmåga som nyckelfaktorer för att lyckas i rollen. Vi förväntar oss att du som söker har nedan kvalifikationer uppfyllda:

• Pågående utbildning inom Accounting/Finance
• Goda till avancerade kunskaper i Excel
• Flytande engelska i tal och skrift då engelska är vårt arbetsspråk
• Tidigare erfarenheter från arbete på redovisningsavdelning är meriterande men ej ett krav

Start: Under januari Omfattning: Deltid, tillsvidare (minimum 3 månader, gärna längre) Placering: HQ i Stockholm, Östermalm Kontaktperson: Karin Langemar

ANSÖKAN Känns detta som något för dig? Klicka på ”Apply/Ansök” för att enkelt skicka in din ansökan.  Sista ansökningsdag är 2018-12-31. Vi går igenom urvalet löpande och kan tänkas tillsätta tjänsten innan sista ansökningsdag, så ansök så snart som möjligt! 

OM BABYSHOP GROUP We are proud to be the largest multi-channel children’s clothing and products retailer in Europe! The journey began in 2006 when Marcus and Linn Tagesson decided to start selling baby fashion online. The rest is history and the group now operate in eight languages under four main domains: www.babyshop.com, www.lekmer.se, www.alexandalexa.com and www.oiidesign.se. In addition to online, we have 11 stores in Norway and two in Sweden, as well as offices in Stockholm and London, and our own automated warehouse in Jönköping.

The Babyshop Group have over 1 million active customers and more than 4 million site visits per month. Our vision is to continue to successfully develop our omni-channel strategy through seamless integration of the group’s e-commerce and retail concepts.

Are you ready to join our family? 

Babsyshop Group are looking for a rising star. You are a structured, proactive and driven person and will work with coordinating the process around, and the creation of, newsletters. In this role, your goal is to maximize the quality of the emails given the resources you have to your disposal; a strong team of market managers, copywriters, designers, translators and marketing analysts.

As a person, you…

…thrive in an entrepreneurial environment with freedom, speed and a spirit that people do what’s best for the company, not necessary always what is written in their role description

…solve problems, of any kind, as fast as possible — not waiting for anyone else to do it for you

…enjoy tasks both on a case by case basis and repetitive ones

…are communicative

… are a marketing nerd

Key Responsibilites:

• Project lead the newsletter process from start to end for the group brands: Lekmer, Babyshop and Oii
• Coordinate all activities across the company that are required to send these campaigns (briefs, creative, design, building, segments and scheduling)
• Coordinate all activities across the company that are required to send these campaigns (briefs, creative design, building, segments and scheduling)
• Put together the actual emails
• Make sure that all newsletters are sent out on time
• Improve and simplify the process and the actual creation of emails
• Monitoring key KPIs for each campaign to make sure that target is reached.
• Monitor and improve all automated emails, programs and transactional emails
• Propose and implement changes on site to support the Email Marketing plans.

Requirements:

• Fluent in Swedish
• Being a proactive problem solver
• Detailed oriented
• Being able to keep many projects running parallel
• Basic knowledge in HTML and email production
• Good in Google Analytics
• Good numerical & analytical skills
• Excellent communicator

You will be working in our brand-new office located in central Stockholm at Valhallavägen in a fun and fast paced environment.

The minimum length of this internship is 12 weeks but can go up for 6 months. Working hours per week is between 25-40 hours.

Sounds interesting? Click on the "Apply" below to easily submit your application. We review applications continuously.

Questions? Feel free to contact our Retention Manager, Henrik.hoffman@babyshop.se

Praktisera på Babyshops inköpsavdelning för EMV!

Babyshop Group befinner sig i en expansionsfas och ska utveckla våra sortiment av egna varumärken för alla våra kategorier. Vi söker nu studenter som ska utföra sin LIA eller motsvarande under 2019. Som praktikant på vår avdelning för egna varumärken får du vara delaktig i allt dagligt arbete och få stor insyn i hela affären. Du får följa inköpsprocessen från idé till att produkten finns på vårt lager. På avdelningen för egna varumärken arbetar vi med allt från att ta fram fashion-kollektioner för barn till barnrumsindredning, leksaker och babyprodukter.

Praktikuppgifter:

- Order och artikelvård

- Registrering av inköpsordrar

- Kontakt med våra fabriker i Asien och Europa

- Pris och sortimentsarbete

- Konkurrensuppföljning

- Delta i mötet med våra leverantörer

- Analysera och göra business case

- Under din praktik hos oss kommer du också att få en stor insikt i hur ett e-handelsbolag fungerar och hur en organisation är uppbyggd.

Kvalifikationer: 

Vi söker dig som vill praktisera på heltid (8–17) under minst 10 veckor under 2019. 

Baskunskaper i Excel

Noggrann, strukturerad och effektiv

Flytande engelska i tal och skrift

Kunskap i Adobe CC är meriterande

Textilbakgrund kan vara meriterande

Vi erbjuder: En praktikplats på en arbetsplats med en entreprenöriell anda och som ligger i framkant. För rätt person finns det möjligheter till extrajobb eller anställning efter genomförd praktik. Kontor i centrala Stockholm med härliga kollegor och team.

Ansökan: Vi tar löpande emot ansökningar

Hello – you over there!

We would like to have a new friend! Someone who would like to be in to our multicultural, professional, happy, creative, analyzing, fased-pased and growing Team for Proprietarian Brands. Come join our Family!

Role and Responsibilities

The role is a part of The Babyshop Group’s Proprietary Brands department (our inhouse brands). The Employee will head up the ‘Baby’ Category and report to the Proprietary Brands Manager. The ‘Baby’ Category consists in large portions of hardware, generally one size products with an important functional and safety element e.g. car seat, strollers and carriers. A certain number of textile-based accessories is crucial to optimize the product offer. The Baby category amounts for an important part of the Proprietary Brands revenue.

Core Responsibilities:

• Analyse data or insights to determine industry and customer trends. Set category and brand strategies and define company brand mix to meet business, profiling and customer demands
• Responsible for managing the relationships with suppliers and negotiate vendor allowances and terms of purchase. Involved in the sourcing process and make sure that Babyshop always have the best base of factories and suppliers
• Individually or together with the Buyers attend fairs and buying appointments with key vendors and drive product strategy
• Work closely with Graphic Designer and Quality department to create new brands (where relevant) and to secure relevant product safety standards
• Responsible to follow budget both purchase and sales budget but also be involved in creating plans and budget
• Responsible for re-ordering and help Buying assistant with order administration
• Provide the Proprietary Brands Manager with analysis and support the campaign planning
• Analyse assortment, sales, margin and turnover targets as well as develop and execute aged inventory exit strategies, pricing strategies. Develop exit strategies for slow moving products
• Determine and place appropriate orders to ensure product availability that meets customer demands as well as manage inventory receipt flows and collaborate with planning analyst to expand product categories and determine seasonal forecasts to ensure appropriate inventory levels
• The Employee will devise and execute tasks in a productive and efficient manner based on current objective and guidelines (the Employer reserves the right to amend the tasks from time to time)

Requirements

• Responsibility for product mix, budget and profitability for a segment
• Proficient in using Excel and have strong data, IT and trend analysis ability
• Fluent in English as well as Swedish (both verbally and in written form)
• The ability to communicate confidently with colleagues across all areas of the business and act as a mentor and coach for other staff members
• Experience from buying or working with baby related products or textile products in a retail or e-commerce context is a strong plus
• BSc/BA in business administration, marketing or related field
• Business experience working with sourcing in Asia/Europe is meritorious

Traits

• You are self-motivated, analytically driven, adaptable, proactive, results driven, humble and ready for a new exciting challenge
• Strong interest in FMCG and detailed oriented and structured in work relationships

Sounds interesting? Please click on the "Apply" below to easily submit your application. We review applications continuously. Last day to submit your application is 2018-12-15

We would like to have YOU - an executing, detail oriented and focused decision maker to take full responsibility for the growth of all new online marketing. If you don’t fail, you’re not risking enough. 

Background

Babyshop.com was founded in 2006 is today part of the leading European omni-channel retailer group, The Babyshop Group, in the premium children's fashion segment. We are a young company with high entrepreneurial spirit that is passionate about creating the best buying experience for parents of young children. Our business has a reputation in the market for being innovative, entrepreneurial, and fast growing. We have a world class management team based in Stockholm and London, backed up by a talented operational team that makes things happen day to day.

Who are we looking for?

We are looking for a SEM Specialist (role is called New Acquisition Manager) to play a critical role within the Marketing team. In this role, you will be fully accountable for the growth of new online marketing channels still untapped for Babyshop, starting with Social/Display/PPC, but also the expansion of new online marketing channels as they emerge with technology. At the fore- front of digital marketing experiments, you will be driving our next generation of traffic acquisition.

True commercial owner of the new advertising channel, you will set-up and lead our Direct Response campaigns. Extremely data driven, you ground your actions in data and the analysis of marketing campaigns performance. You will have demonstrable new acquisition experience, be very commercially focused, passionate about Digital Marketing, ecommerce, and able to effectively develop strategies, deliver them, prioritise and multi-task.

Key Responsibilites:

• Defining and delivering strategies to achieve our traffic, revenue and efficiency targets through new channels.
• Planning, execution and analysis of the new channels end to end (briefs, creative design, targeting, media buy, testing, tracking set-up, scheduling, etc.) 

• Devising a testing strategy and a roadmap to grow the new channels (from retargeting, targeted display via ad exchanges, FB ads, etc.) to the forefront of technology across multiple devices 

• Forecasting sales and preparing media budgets accordingly 

• Work with the team to make sure our new Acquisition strategy is inside our brand strategy
• Assist the wider marketing team with other areas of digital marketing, in a flexible manner 


Requirements

• Demonstrable track record of success managing Digital Display/RTB Direct Response campaigns for e-commerce brands, ideally at an agency, technology provider or trading desk
• Demonstrable experience of setting up and optimising Facebook ads campaigns for DR
• Good working knowledge of other social media channels (Twitter, Instagram, Pinterest)
• Excellent numerical skills, with great business acumen and advanced level in using Excel
• Analytical, with the ability to interpret information, news, data and research quickly – and 
distil the most important/relevant information for intelligent strategic development.
• Good creative eye and ability to prepare creative briefs, (including copy would be a plus)
• Experience in a fast-paced ecommerce or tech start-up environment
• Advanced Google Analytics knowledge, good working knowledge of Ad Servers and online display impression tracking
• Experience of managing PPC campaigns
• Experience working with retail is a plus

Our Digital team motto

•  If you don’t fail, you’re not risking enough 

• Done is better than perfect 

• Have fun

Sounds interesting? Is this you? Click on the "Apply" below to easily submit your application. We review applications continuosly. Last day to submit your application is 2018-12-16